Your first moves as a tenant
- IfWater is actively flowingThenStop it if there is a fixture valve you can reach, alert building staff to check above you, and keep away from wet electrical fixtures.
- IfThe leak seems to come from above or a common areaThenTell building staff right away, then notify your landlord or the landlord's property manager in writing.
- IfThe leak came from an appliance or fixture inside your rentalThenShut off that fixture's supply and notify your landlord immediately. Repairs to the unit's systems are generally the landlord's job.
- IfYour belongings are wetThenPhotograph them before moving anything and notify your renters insurance carrier. The landlord's policy usually does not cover a tenant's property.
- IfThe unit is not safe or usableThenAsk the landlord in writing what they intend to do and when. Check your lease and renters policy for temporary housing provisions.
Who owns what in a rented condo
In a rented condo, three parties each own a piece of the problem. The association typically handles common elements and the master policy. The unit owner, your landlord, handles the interior of the unit and the owner's HO-6 or landlord policy. You handle your own belongings and, if you have it, your renters policy, which often includes additional living expenses when the unit cannot be lived in.
As a tenant, you usually do not choose the restoration company, sign the work authorization, or negotiate with the association. Those belong to your landlord. Your role is to report the problem promptly, allow reasonable access for drying and repairs, protect and document your own things, and keep written records of every request and reply. Colorado has laws covering a landlord's duty to keep rentals habitable, including protection from water intrusion; if repairs stall, a local tenant resource or attorney can explain how those rules apply to your situation.
Questions to put to your landlord in writing
- Who is coordinating the drying and repairs, and how will they contact me to arrange access?
- How long do you expect the unit to have equipment running, and which rooms will be affected?
- If the unit is unlivable, will rent be adjusted, and what will happen to the lease term?
- Has the leak source been repaired, and was it checked by building staff?
- Will you share the moisture readings or confirmation that the unit is dry before repairs close the walls?
Renter's documentation checklist
General information for Cherry Creek, not a quote or professional advice. In an emergency, call 911.